Support Home Page

Online Technical Support

Online Technical Support provides support for all Grand Canyon University online applications, including ANGEL | LMS, Blackboard LMS, Canyon Cruiser, TaskStream, and the Student/Faculty Management website.


Students/Faculty:    Submit a Ticket
Staff:                           Submit a Ticket


NOTE: If you would like to speak with a Technical Support Analyst, please call 1-877-428-8447

Information Technology Services - Helpdesk

ITS Helpdesk provides support for "On Campus" systems, including Datatel, Computers, Network (printing, file storage), E-mail, and Phones.


Students:    Submit a Ticket   *Please make sure to include your full name and contact information.

Students - ITS Helpdesk supports the following student areas "on campus": Hegel Hall, N. Rim Apts, PC Lab, Library PC Lab, and all campus wireless.
*Resident students are required to use the GCU virus protection - if you do not have this installed please submit a ticket.

Staff/Faculty:  Submit a Ticket  *Please use your computer network login username and password to submit a Helpdesk ticket.
         Include the domain name "canyon" followed by a backslash - ex: canyon\username.


NOTE: If you experience any issues with the above forms, you may call 602-639-7700

Facility Services

Facility Services supports all campus infrastructure. This includes maintenance requirements for all buildings, dorms and student apartments.


Students/Faculty:    Submit a Ticket
Staff:                           Submit a Ticket


NOTE: If you would like to speak with a Facilities representative, please call 602-639-8605

 

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